The Support Articles section is a knowledge base where you can create and manage help articles for your users.

Managing Articles

• Title: The title of the support article.
• Category: The category the article belongs to.
• Last Modified: The date and time the article was last updated.
• Actions:
  • Edit: Click the pencil icon to edit the article.
  • Delete: Click the trash can icon to delete the article.
• You can also use the Actions dropdown menu for bulk actions:
  • Publish: Publishes selected articles.
  • Unpublish: Unpublishes selected articles.
  • Feature: Marks articles as Featured.
  • Unfeature: Removes Featured status.
  • Delete: Deletes selected articles.

Creating and Editing Articles

• Title: Enter the article title.
• Slug: Auto-generated, unique identifier.
• Content: Use the editor to write your article content.
• Category: Assign the relevant category.
• Published: Check to make the article visible to users.
• Featured: Check to mark the article as Featured.
• Click Create or Update to save your changes.

Public View of Articles

• Welcome Message: Header with a welcome note and total articles count.
• Search Bar: Users can search articles by keyword.
• Featured Articles: Shows articles marked as Featured.
• Browse by Category: Articles organized under categories, with counts. Clicking opens full content.